1. What's your best price for the watches?
A: We will quote you best price according to your quantity, so when you making an inquiry, please let us know the quantity you want. and you can leave a message to us about your email and WhatsApp, we will send a catalog to you.
2, What's shipping method?
A: Two shipping methods, one is free shipping by aliexpress, 15-60 days to arrive.
The other DHL express service, it needs extra fee and takes 2-7 workdays to your home(door to door )
3. What's your MOQ in aliexpress skymood office store? Can I mix styles and colors?
A: MOQ is 1 pcs per model, we can mix colors for you, 1 pcs per color. usually, we do accept mix styles.
4. How is packing?
A: each watches with paper gift box, if you want to have a bamboo watches box, our store has them, you can place an order with watches together
5. Can we customize our own logo?
A: Yes, we can do the logo for you, we can do your logo and design, laser logo MOQ 1PCS
6, Do you accept the customized order?
A: Yes, logo position: lens, temple, box. Please buy watches and LOGO together when you place the orders. Logo time: 1-4 businesses days.
7, Drop-shipping and wholesale
A: Drop-shipping and wholesale order both are welcomed.
For Drop-shipping, we could directly ship to your customer place as your request.
For wholesale, please contact us with a message about your phone number and email, we will quickly reply you
8, How to track the parcel?
A: track here: https://www.17track.net/
9.What about the warranty & return?
A: 1-year warranty about timing quality. We don’t responsible for defective made by buyer use
Buyer is responsible for the return shipping fee under any circumstances, return items should include the original packing and accessories
A: We are very confident in our products, and we pack them very well, so usually you will receive your order in good condition. But to avoid any subsequent trouble regarding the quality issue, we suggest that you check the watches once you receive them, and let us know the details if there are any damaged ones so that we can deal with it accordingly.